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Both plugins should work fine now, but you still will not be able to update JFS license while JavaMelody is present in the system

Uncontrollable Log File Growth

Symptoms

When a user performs an export of search results to CSV JIRA log files are flooded with stack traces as below which causes an uncontrollable log file growth.

2017-01-18 14:21:02,576 http-apr-8080-exec-707 WARN abcd 860x19727349x2 uo3kh5 172.200.50.127,172.210.64.12 /sr/jira.issueviews:searchrequest-csv-all-fields/temp/SearchRequest.csv [c.q.j.f.issue.export.DelegatingCustomFieldType] this should never be called: java.lang.Throwable
                at com.quisapps.jira.fieldsecurity.issue.export.DelegatingCustomFieldType.warn(DelegatingCustomFieldType.java:34)
                at com.quisapps.jira.fieldsecurity.issue.export.DelegatingCustomFieldType.getValueFromIssue(DelegatingCustomFieldType.java:117)
                at com.quisapps.jira.fieldsecurity.issue.export.SecureCsvIssueExporter$CustomFieldMethodInterceptor$1.getValueFromIssue(SecureCsvIssueExporter.java:149)
                at com.atlassian.jira.issue.export.customfield.DefaultCsvIssueExporter.getFieldExportRepresentationForCustomField(DefaultCsvIssueExporter.java:144)
                ...

Cause

This is due to the interference with a third-party add-on, which does not support the new 'Export to CSV' feature correctly. This feature was introduced in JIRA 7.2. 

Fix

Upgrade to JFS v1.4.36 or later.

Workaround

• Set Logging level to ERROR on the JFS Settings page

OR

• Navigate to Logging and Profiling at JIRA Admin and set logging level for com.quisapps.jira.fieldsecurity.issue.export.DelegatingCustomFieldType to ERROR

Disabling "Block Unknown URLs" Setting

Before creating a support request try to disable Block Unknown URLs setting at Administration -> Field Security -> JFS Settings.
Image Removed

Preparing Data for Support Request

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