JFS doesn´t work after update from JIRA Version 6.1.7 to 6.3.5.

  • Sven
Posted: Sat, 09/27/2014 - 10:25

Hi Support,

we are upgrade yesterday our JIRA-System from Version 6.1.7 to 6.3.5.

After the upgrade we have shutdown the system.

We goes the folder
C:\Program Files\Atlassian\Application Data\JIRA\plugins\installed-plugins

We delete the old pluginversion jfs-1.4.18_61

We input the new pluginversion jfs-1.4.27_63

We installed the Patch jfs-patch-1.2.5-6.3.5-patch

After patching we clear the folder

C:\Program Files\Atlassian\Application Data\JIRA\caches

We start JIRA

We made a new indexing

The JFS-Plugin doesn’t work :-(

Please help

Best regards,
Sven

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

Sven, please check JFS

  • admin
  • 02/16/10
  • Tue, 09/30/2014 - 09:47

Sven, please check JFS License tab if everything is OK - or send screenshots of JFS License and JFS Settings tabs to support@quisapps.com.

Alex

Hi Alex,we can see

  • Sven
  • 09/04/13
  • Sat, 09/27/2014 - 18:06

Hi Alex,

we can see everything as before the update.

http://image-upload.de/image/HWAH63/124dcca9cb.png

The “Field Security Schemes” do not work now more.

http://image-upload.de/image/Y246yc/313e8b6cf0.png

I can see JFS section in JIRA Admin but it does not hide fields

Regards,
Sven

Hi Sven, Please clarify how

  • admin
  • 02/16/10
  • Sat, 09/27/2014 - 15:39

Hi Sven,

Please clarify how JFS does not work:
* You can not see anything related to JFS in your JIRA Admin
* You can see JFS section in JIRA Admin but it does not hide fields

Alex