Getting the no viable alternative at character

  • svcvision
Posted: Fri, 01/15/2016 - 08:04

We have JIRA setup and installed the JIRA scripting addon 2.5.0 (which includes Jython 2.5.2)

Post functions are created for each state and works fine in sandbox but not in dev environment.

We have been getting the below error when trying to create an issue

Error creating issue: root cause: SyntaxError: ("no viable alternative at character '\u201c'", ('', 6, 0, '\u201cDMCA\u201d, \u201cDMCI\u201d, \u201cDMCSS\u201d, \u201cDMCWS\u201d]\n'))

I could see this is an error because of wrong encoding, but not able to take it any further.

We are in the process of moving into Prod soon and your earliest support and response will be very much appreciated.

Thanks in advance.